Shipping & Returns

VibeU Return, Refund & Shipping Policy


🚚 Shipping

  • All VibeU products are shipped directly from our trusted fulfillment partner.

  • Orders typically process within 1–3 business days.

  • Standard delivery takes 3–7 business days depending on your location.

  • Once shipped, you’ll receive a tracking number to follow your order.

 

🔁 Returns & Exchanges (30-Day Guarantee)

  • We offer a 30-day return policy from the date of delivery.

  • To be eligible for a return, products must be unopened, unused, and in their original packaging.

  • Opened or used products cannot be returned unless the item is damaged or defective.

 

📦  How to Start a Return

  • Email our support team with your order number and reason for return.

  • We’ll provide you with instructions and the return address.

  • Customers are responsible for return shipping costs unless the item is faulty or incorrect.